Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with Homwell.co. We are committed to delivering your orders safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

We currently ship across India.

Estimated delivery times are:

  • Metro cities: 3– 6 business days

  • Other cities and towns: 5–10 business days

  • Remote locations: 7–12 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • We offer Free Shipping on all prepaid orders unless otherwise stated on the product page.

  • Any applicable shipping charges for Cash on Delivery (COD) orders will be displayed during checkout.

Cash on Delivery (COD)

Cash on Delivery is available for most serviceable pin codes across India.

Please ensure someone is available to receive the order and make the payment at the time of delivery.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS (where applicable). You can use this tracking number to monitor your shipment's progress.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

  • Courier partner delays

  • Extreme weather conditions

  • Natural disasters

  • Government restrictions

  • High order volumes

  • Incorrect or incomplete shipping information

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

If an incorrect address is provided, delivery may be delayed or unsuccessful. We cannot guarantee modifications once an order has been dispatched.

Failed Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery is unsuccessful due to customer unavailability or an incorrect address, the package may be returned to us.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the package and product (if applicable)

We will review your request and work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our support team:

Email:homwell50@gmail.com

We are always happy to assist you.